When comparing Canada Computers, Memory Express, and Newegg for purchasing PC parts in Canada, each retailer has its own strengths and considerations. Here's a breakdown to help you decide:
🛒 Product Selection & Pricing
- Canada Computers: Offers a broad range of PC components and peripherals. While they often have competitive prices, some users have noted that their deals aren't always the best available.
- Memory Express: Specializes in computer hardware with a focus on PC building components. They are known for competitive pricing and a strong price beat policy.
- Newegg Canada: Provides an extensive online selection, including both new and refurbished items. Their prices are generally competitive, but some customers have reported concerns about customer service and return experiences.
🚚 Shipping & Returns
- Canada Computers: Their return policy details are available on their website, but specific terms are not provided in the available information.
- Memory Express: Ships within Canada using carriers like Canada Post, UPS, and Purolator. Returns are accepted within 15 days for most products, provided they are unopened and in original packaging. Some items, like opened headphones or consumables, are final sale. Memory Express
- Newegg Canada: Offers a 30-day return window for most items. They may charge restocking fees between 15% to 30% depending on the item's condition and reason for return. Return shipping is covered only if the item is defective. Newegg Knowledge Base+1The Verge+1
💰 Price Matching
- Canada Computers: Will match a competitor's price and beat it by 10% of the difference if the lower price is found within 15 days of purchase. Savvy New Canadians
- Memory Express: Offers the "Über Price Beat Guarantee," matching any authorized Canadian retailer's price and beating it by 10% of the difference within 15 days of purchase.
- Newegg Canada: Has a Price Match Guarantee badge on select products. If you find a lower advertised price by a major retailer within 14 days of purchase, you can request a price match. The difference is credited through a Newegg Customer Care Credit.
🧑💻 Customer Experience
- Canada Computers: Customer experiences are mixed. Some users appreciate their in-store availability, while others have reported less satisfactory customer service experiences.
- Memory Express: Generally receives positive reviews for customer service, both in-store and online. Customers have highlighted their helpful staff and efficient service.
- Newegg Canada: While they offer a vast selection, some customers have expressed concerns about their return process and customer service responsiveness.
🏆 Summary
- Best for In-Store Experience: Memory Express is often praised for its knowledgeable staff and customer service.
- Best for Online Selection: Newegg Canada offers a wide range of products, including niche components.
- Best for Price Matching: Both Memory Express and Canada Computers have strong price match policies, with Memory Express slightly edging out due to their "Über Price Beat Guarantee."
Consider your priorities—whether it's in-store assistance, online variety, or price matching—to choose the retailer that best suits your needs.
